In compliance with the GDPR, we inform you that your data will be processed in our files to maintain and fulfill the relationship with our entity, including sending communications within the framework of this relationship.

Likewise, your data will be shared in all cases where necessary for the development, fulfillment, and control of the relationship with our entity or in situations where a law authorizes it. In compliance with the GDPR, you can exercise your ARCO rights by contacting DEEP DELAY MANAGEMENT S.L.U, at Calle del Coso 66-74, 1ºD, 50001 – Zaragoza, along with a copy of your ID.

1. Privacy and Security Policy

The following information on our Privacy Policy reflects DEEPDELAY MANAGEMENT SL’s (hereinafter DEEPDELAY MANAGEMENT SL) commitment to maintaining secure commercial relationships by protecting personal data and guaranteeing the privacy of each user of our services. This document explains how we use the personal data of users of our website.

2. Definition of Personal Data

“Personal Data” should be understood as any information concerning an identified or identifiable natural person. This includes, among other things, the person’s name, surname, postal and email address, and telephone number.

3. Data Processing and Purposes

Any personal data provided to us by visiting our websites or installing our mobile application will be treated in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. We outline all purposes for which DEEPDELAY MANAGEMENT SL, as the data controller, uses personal data:

• Managing contact forms to respond to inquiries. Data obtained through this method is used to respond to users, send commercial information, and include them in the distribution list.

DEEPDELAY MANAGEMENT SL informs all users that the collection of certain personal data is not mandatory, except in fields indicated otherwise. However, failure to complete such data may prevent DEEPDELAY MANAGEMENT SL from providing all services linked to such data, releasing us from liability for incomplete provision of these services.

It is the user’s obligation to provide truthful data and keep it updated. DEEPDELAY MANAGEMENT SL reserves the right to exclude from services and cancel the service of any user who has provided false data, without prejudice to other legal actions.

4. Legal Basis for Data Processing

The legal basis for data processing is responding to inquiries through the website, which implies, at the user’s request, the application of pre-contractual measures for both new partners and suppliers.

5. Data Retention Period

Data will be retained for as long as necessary to respond to inquiries until each data subject indicates their wish for their data processing to cease.

6. Disclosure of Personal Data to Third Parties

Your personal data will only be disclosed to the cooperative managing purchases with selected suppliers for the correct registration of new partners or the registration process as a new supplier.

If it becomes necessary to share your information with any other third party, your consent will be requested.

7. Data Security

DEEPDELAY MANAGEMENT SL places special emphasis on ensuring the security of your personal data. Your data is stored in our information systems, where we have implemented technical and organizational security measures to prevent unauthorized third-party access or loss, such as the HTTPS data encryption protocols on our websites.

8. Information on the Use of Cookies

Simply visiting this website or using DEEPDELAY MANAGEMENT SL’s services does not automatically register any personal data identifying a User. However, please note that during navigation on the Website, “cookies” are used, small data files generated on the user’s computer that allow us to obtain analytical information such as:

• Date and time of access to the Website, allowing us to understand peak times and make necessary adjustments to avoid overload during peak hours.
• The daily number of visitors to each section, enabling us to identify the most popular areas and improve content for a more satisfactory user experience.
• The date and time of the user’s last visit to the Website to perform analytical and statistical studies on the Website’s usage.
• Security elements involved in access control to restricted areas.

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to allow our systems to recognize your browser and tell us how and when our site’s pages are visited and by how many people. DEEPDELAY MANAGEMENT SL’s cookies do not collect personal information, and we do not combine general information collected through cookies with other personal information to identify you or know your email address.

Most browsers allow you to disable cookies, preventing your browser from accepting new cookies, and enabling you to decide whether to accept each new cookie in various ways. For more information on cookies and how to reject them, refer to your browser’s settings.

DEEPDELAY MANAGEMENT SL uses Google Analytics to better understand who uses the Service and how people are using it. Google Analytics uses “cookies” to collect and store anonymous information such as the duration of the visit, pages visited, time spent on each page, IP address, and type of operating system used. We use this information to improve the Service and make it attractive to as many users as possible. Google has developed a browser plugin that allows you to disable Google Analytics tracking.

All users should read and accept our Cookie Policy before browsing this website.

9. User Rights

All users may exercise any rights granted by data protection regulations, such as the right to access, restrict processing, delete, transfer, etc., by writing to DEEPDELAY MANAGEMENT SL or sending an email to contratacion@deepdelaymanagement.com.

10. Do Not Wish to Receive Information or Wish to Withdraw Consent?

Any user may object to the use of their information for advertising, market research, or satisfaction surveys and may withdraw their consent at any time (without retroactive effect). To do so, please email contratacion@deepdelaymanagement.com. When receiving advertising by email, you can also opt-out from that email by clicking the included link and following the provided instructions.

11. Changes to the Privacy Policy

Our Privacy Policy may undergo updates due to legal changes or changes in how we offer and provide our services and application utilities. Therefore, we recommend periodically reviewing our Privacy Policy to access and know the latest updates. If these changes relate to the user’s consent, a separate notification will be sent to collect it again.

If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or actions related to your personal data, please contact us at contratacion@deepdelaymanagement.com